Ordered before 14.00 p.m., next day delivery *
Ordered before 14.00 p.m., next day delivery *
Read more
Free delivery from €100*
Free delivery from €100*
Read more
Two-year manufacturer's warranty
Two-year manufacturer's warranty
Read more
30 Day return policy
30 Day return policy
Read more
Showroom in Eindhoven and Antwerp
Showroom in Eindhoven and Antwerp
Read more
personal advice
personal advice
Read more
Free delivery from €100*
Free delivery from €100*
Read more
Two-year manufacturer's warranty
Two-year manufacturer's warranty
Read more
Showroom in Eindhoven and Antwerp
Showroom in Eindhoven and Antwerp
Read more
Ordered before 14.00 p.m., next day delivery *
Ordered before 14.00 p.m., next day delivery *
Read more
30 Day return policy
30 Day return policy
Read more
personal advice
personal advice
Read more
30 Day return policyOrdered before 14.00 p.m., next day delivery *
30 Day return policyFree delivery from €100*
30 Day return policyTwo-year manufacturer's warranty
30 Day return policy30 Day return policy
30 Day return policyShowroom in Eindhoven and Antwerp
30 Day return policypersonal advice

REPAIR

We ensure that you can go on your adventure again in style MOEVS.

Is your vehicle defective?
Is something broken on your vehicle? We are happy to help you as quickly as possible. to get back on the road!
Below is an explanation of the service procedure per vehicle!

Would you like to schedule a repair in Eindhoven for your bicycle? Onewheel of Biro? This can be done quickly and easily with our Repair planner.
NB! You plan the time when you will hand over the bicycle. This will not be repaired immediately.

Currently schedule maintenance in Antwerp only possible via the form at the bottom of this page.

Electrical failure within 2 years of purchase MOEVS?
Then complete the warranty form at SERVICE -> WARRANTY to create a warranty form. This way we can assess whether the problem can be solved for you under warranty!

Plan your repair here now

Service procedure

VanMoof

We carry out maintenance and repairs as certified VanMoof workshop. You can contact us for any repair and maintenance of your VanMoof. Our workshop is the place to get your VanMoof back on the road for both electrical faults and regular maintenance!

Currently it is only possible to resolve electrical faults in the S/X3 and S/A5 models. 

Maintenance
We also often see that VanMoofs have been standing still for a long time and that is why we recommend in many cases to check the bike completely so that it can get back on the road without any problems. Above is the service that is tailor-made for all VanMoof bicycles. A standard maintenance service is often done within one day. Schedule your maintenance and/or repair now via our maintenance planner!

VanMoof repair or maintenance in Antwerp? No problem!
At the moment it is only possible to carry out VanMoof repairs in our workshop in Eindhoven. It is possible to bring the bicycle to our branch in Antwerp. Your bicycle will be taken back and forth to Eindhoven for repairs. Send an email now to antwerpen@moevs.com to schedule an appointment! The repair will therefore take a little longer than normal, but at least you won't have to drive back and forth to Eindhoven yourself. There will be an additional transport cost of €25 for a one-way journey and €50 for the return journey.

Standard Rates VanMoof Repairs
Since there are often problems with the E-Shifters and Batteries on VanMoof bicycles, the standard rates are listed below.

E-Shifter Repair S3/X3 (refurbished standard):
Replacing and adjusting an E-shifter for the VanMoof costs €44 in labor and €199 for the E-shifter itself.
.

E-Shifter Repair S3/X3 (reconditioned and improved + 1 year warranty):
Replacing and adjusting an E-shifter for the VanMoof costs €44 in labor and €249,- for the E-shifter itself. This part is by another partIt has been overhauled and therefore has an improved printed circuit board, which we give a 1-year warranty!

Battery Repair S3/X3:
Dismantling and installing a reconditioned battery costs €59 and the reconditioned battery costs €499. This battery has a 1-year warranty.

*Please note, unfortunately no warranty can be given on the E-Shifter (reconditioned standard) as this is a reconditioned part from VanMoof

E-Bikes

We carry out maintenance on e-bikes in our workshop in Eindhoven and Antwerp. The bike must be brought to one of our branches in order for this to be carried out. A standard maintenance service is often done within one day. Schedule your maintenance now via our maintenance planner!

E-Steps

We do NOT carry out any maintenance ourselves e-steps.

Maintaining your e-scooter is quite simple and that is why we advise you to do it yourself. Here are some tips:

1. Charge your e-scooter regularly with no less than 10% and at least up to 50%.
2. Keep the scooter clean.
3. Avoid driving in the rain as much as possible.
4. Check the bolts.
5. Keep your tire pressure up to date.

The warranty issues regarding the e-steps from this brand go through Segway yourself. You can register your vehicle for warranty by emailing segway-nl@sertec360.com.

E-Scooters

Electric scooters are ideal for getting around the city, but they do require some maintenance. You should have your e-scooter checked about every 4000 km or once a year to make sure everything is in top condition and working as it should! The maintenance of an electric scooter consists of:

  • Checking/replacing the tyres
  • Checking/replacing the brakes
  • Lubricating/checking rotating parts
  • Check important bolts 

In our workshop in Eindhoven we carry out maintenance for e-scooters (of the brands we offer). The vehicle must be brought to one of our locations. Fill out the form below and we will get back to you as soon as possible to schedule an appointment. Schedule your maintenance now via our maintenance planner!

A standard service is often done within one day and costs an average of €90 (excl. any extra parts to be replaced and additional labour).

OneWheels

To you Onewheel To keep in the best possible condition, we have a number of tips for you to do yourself:

  1. Load you Onewheel regularly by not less than 10% and at least up to 50%.
  2. Keep your board clean.
  3. Avoid driving in the rain or on wet surfaces as much as possible.
  4. Check the bolts.
  5. Keep your tire pressure on target.

It is also highly recommended to Onewheel to be checked more often for wear. A Onewheel often has a hard life, due to intensive use, parts such as tires, bumpers and footpads wear out over time. In most cases you can order the worn parts in our webshop and easily carry out the repair yourself. As an official dealer, we can help you install if desired parts such as tires, bumpers, footboards and mudguards. Additional labor costs will be charged for this.

Schedule your maintenance now via our maintenance planner!

This brand's warranty issues go through Onewheel yourself. You can register your vehicle for warranty by emailing support@onewheel.com.

E-Cars

In our workshop in Eindhoven we carry out maintenance on e-cars (of the brands we offer). The vehicle must be taken to one of our locations or can be picked up and returned at an additional cost.

Schedule your maintenance now via our maintenance planner!

A standard service is often carried out within one day and costs an average of €200 (excl. any additional parts to be replaced and associated labour).

Do you want maintenance on another vehicle/brand that we do not offer on our site? That's no problem! Almost all bicycle brands can be maintained and repaired by us!

Schedule your maintenance now via our maintenance planner!

Not sure if we can make it? Then send an email to service@moevs.com and we will get back to you! 

Planning Antwerp repairs and maintenance

Scheduling repairs for Antwerp is currently only possible with the form below. You will then receive a response to the email shortly to help you get back on the road in no time.