Ordered before 14.00 p.m., next day delivery *
Ordered before 14.00 p.m., next day delivery *
Read more
Free delivery from €100*
Free delivery from €100*
Read more
Two-year manufacturer's warranty
Two-year manufacturer's warranty
Read more
30 Day return policy
30 Day return policy
Read more
Showroom in Eindhoven and Antwerp
Showroom in Eindhoven and Antwerp
Read more
personal advice
personal advice
Read more
Free delivery from €100*
Free delivery from €100*
Read more
Two-year manufacturer's warranty
Two-year manufacturer's warranty
Read more
Showroom in Eindhoven and Antwerp
Showroom in Eindhoven and Antwerp
Read more
Ordered before 14.00 p.m., next day delivery *
Ordered before 14.00 p.m., next day delivery *
Read more
30 Day return policy
30 Day return policy
Read more
personal advice
personal advice
Read more
30 Day return policyOrdered before 14.00 p.m., next day delivery *
30 Day return policyFree delivery from €100*
30 Day return policyTwo-year manufacturer's warranty
30 Day return policy30 Day return policy
30 Day return policyShowroom in Eindhoven and Antwerp
30 Day return policypersonal advice

Send and return

As an official dealer of Birò, Super73, Eysing, Unagi and Segway is MOEVS a reliable one partner when purchasing your MOEVS product. We think from purchase, delivery to receipt of your MOEVS product with you: so that you can get your MOEVS can drive the vehicle.

Send

At MOEVS We offer various shipping methods so that you can always decide how, where and when you want to receive your purchase.

  • Free shipping: For deliveries within the Netherlands, orders over €100 are shipped for free.
  • Pick up: It is always possible to order your MOEVS to pick up the product yourself in the MOEVS showroom
  • Fixed Rate within the Netherlands: €6,95.
  • For shipping outside the Netherlands, variable rates are calculated in the Shopping Cart based on the order value and size.

Delivery status

In our webshop we work for every product with a delivery status. The delivery status gives you information about the fastest possible delivery time. You can find the delivery status on every product page in our webshop.

  • In stock: The product is currently in stock and can be delivered within 1-2 business days.
  • Available via backorder: The product is currently out of stock and we are further dependent on our supplier when we get the product back in stock. As soon as we receive it, we will ship the product the same day.
  • Not available: The product is currently out of stock and cannot be ordered from our suppliers at the moment. In this case, please contact us to see what the possibilities are.

*When purchasing a Birò, Super73, Eysing of SEGWAY we offer with MOEVS Customs the possibility to adjust your purchase directly to your own wishes. In this case, the delivery time is always in consultation.

Returns

When the purchased MOEVS If the product is not to your satisfaction after receipt, you can submit a request for return up to 14 days after delivery. After these 14 days you have another 14 days to return the product. Please note the following when returning:

  • Responsibility for returns lies entirely with you.
  • Return shipping costs will not be reimbursed.
  • Provide the original packaging so that no damage can occur during transport.
  • We only take back the product if it is in undamaged condition.
  • We only take back the product if it has not been used.

*Custom made MOEVS Customs items cannot be returned.

After receipt of the return, we will ensure a quick processing. When approved, you will have the amount back in your account within 14 days. If we find that the product has been used/damaged, we may charge costs.

You can register your return via the following link: Start your return shipment 

Exchanging

It is possible to immediately exchange the returned product for another MOEVS product. Depending on the delivery status, we will deliver the new product as soon as possible after receipt of the return.

Before you take your MOEVS product return, please contact us first MOEVS Support.